You’ve got questions – we have answers!

Is there a minimum order and how much do Pixsweet ice pops cost?

We have a minimum order of 1000 pieces. Please get in touch to request a custom quote – we’d love to make pops for you.

How do I get started?

We’ve made this easy! There are four simple steps:

  • Choose a design (either select from our Pixsweet collection, search for a shape or design your own)
  • Select your flavour
  • Customise your design
  • Request a quote

Do you need help with a custom design? We’d love to hear from you: info@pixsweet.com

When should I place my order?

Our current lead time is two weeks.

Can you make my order faster?

We’ll always do our best to make your custom ice pop dreams come true. Just get in touch with us: info@pixsweet.com

How will my order be shipped?

We currently ship our pops using frozen transport, or in coolers with dry ice. We recommend opening your package as soon as it arrives, and placing your pops straight into the freezer.

CAUTION: Please be careful handling dry ice and do not put it in direct contact with your skin.

If you are ordering pops for an event and you don’t have a freezer on site, please email info@pixsweet.com

Can you tell me about your flavours and ingredients?

We believe in being natural and fresh and we only work with suppliers who use high quality ingredients. For a complete listing of flavours and ingredients, refer to the taste section of our website. Would you like another flavour, or to make pops using your own flavours? No problem, we'd love to talk to you.

How long can I store my ice pops?

Our pops will stay fresh in your freezer for at least 6 months. We include best before dates on all packages for your information.

Can I talk to you about collaborating?

Yes please! We’d love to hear from you: info@pixsweet.com

Do you offer wholesale pricing?

We do – please get in touch us to discuss info@pixsweet.com

Do you accept returns?

We don’t accept returns – please don’t send your order back to us as the ice pops will melt before they arrive. If something isn’t quite right with your order please get in touch and we’ll be very happy to help: info@pixsweet.com

My question isn’t here, how can I get an answer?

We’d love to hear from you! Send an email to info@pixsweet.com